Your Privacy is Important to Us
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We will use your personal information that you provide to us:
- to enable us to provide the services relevant to you;
- to alert you to any product and service changes and updated information; and
- for administration and marketing purposes.
SECTION 2 - COMMUNICATIONS AND MARKETING
If you have made a purchase from our store, sign up for our newsletter, or met us at our roadshows, we may occasionally update you on the latest news from our store, new products, promotions, events and special offers via e-mail, post & phone messages.
All pling members have the option to opt out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us, please send us an email at email@example.com, or click on the "unsubscribe" link in any email communications which we send you.
SECTION 3 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at firstname.lastname@example.org.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 4 - RETENTION OF YOUR INFORMATION
We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used.
If your personal details change or if you have any queries about how we use your information, please notify pling by emailing us at email@example.com. You may also update, correct or delete your personal information by logging into your account on the site and editing your information online (under 'My Account' when you log in).
We update your information within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
SECTION 5 - DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.
If we are under a duty to disclose or share your personal information when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
SECTION 6 - SECURITY
Your data is stored through on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, our server stores your data and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is completed, your purchase transaction information is deleted.
We do not ever store any financial information from you. If you have provided us with the personal data of another person ('Third Party Personal Data'), you confirm that they consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above or elsewhere) for which their personal data will be processed.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
pling follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
SECTION 7 - THIRD-PARTY SERVICES
We employ a third party credit card processor to handle financial transactions on the site as well as a third party emailing marketing software. pling selects its third party partners with care but does not have any ongoing control over the privacy practices of such third parties. These companies are authorized to use your personal information only as necessary to provide these services to us.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 8 - COOKIES AND IP ADDRESSES
- If you would like to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that cookies are stored in. If you would like to stop cookies being stored on your computer in the future, please refer to your browser manufacturer's instructions by clicking 'Help' in your browser menu. Further information about deleting or controlling cookies is available at www.aboutcookies.org.
- Please note that when you visit our site, we may also log your IP address, a unique identifier for your computer or other access device. We do not tie the IP address to your personal information.
SECTION 9 - ADDITIONAL INFORMATION
Public comments or Blogs
If you post a review or public comment on this website, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these forums. To request removal of your personal data from our blog, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please email our Privacy Compliance Officer at email@example.com